Issue With Emails Failing To Deliver

Incident Report for Epic Games Public

Resolved

This issue is resolved, emails should be properly arriving in players' inboxes again.

Posted Apr 14, 2022 - 02:32 UTC

Investigating

We're investigating an issue with our email delivery preventing emails, including 2FA verification and account creation, from properly being delivered to players.

We'll provide an update when service has returned.

Posted Apr 14, 2022 - 01:02 UTC

This incident affected: Epic Online Services (Epic Games Store Ecommerce).