EOS matchmaking services may return a 503 error

Incident Report for Epic Games Public

Resolved

This incident has been resolved.

Posted May 12, 2025 - 19:46 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 12, 2025 - 15:20 UTC

Identified

We're able to reproduce the issue on our end. The backend may also return a 500.
We're deploying a fix that will cause a temporary outage of EOS matchmaking services.

Posted May 12, 2025 - 13:24 UTC

Investigating

We are investigating an issue with EOS matchmaking.

Posted May 12, 2025 - 13:00 UTC

This incident affected: Epic Online Services (Lobbies, Sessions, Peer-to-Peer (P2P)).