Parental Controls Enabled In EGS

Incident Report for Epic Games Public

Resolved

This incident has been resolved.

Posted Jun 25, 2024 - 15:31 UTC

Investigating

We're investigating an issue where players with Parental Controls enabled are being asked to enter their pin when accessing any title on Epic Games Store, instead of just titles determined by their Parental Controls settings. We're working to fix this now.

Posted Jun 22, 2024 - 19:41 UTC

This incident affected: Epic Online Services (Epic Account Services - Authentication).