Issue with installing and updating games from Epic Games Store

Incident Report for Epic Games Public

Resolved

This incident has been resolved.
Posted Dec 07, 2021 - 20:29 UTC

Update

We are continuing to work on a fix for this issue.
Posted Dec 07, 2021 - 19:52 UTC

Update

We are continuing to work on a fix for this issue.
Posted Dec 07, 2021 - 19:06 UTC

Update

We are continuing to work on a fix for this issue.
Posted Dec 07, 2021 - 17:05 UTC

Identified

Achievements may unlock with a significant delay. We will provide an update when this issue has been resolved.
Posted Dec 07, 2021 - 17:05 UTC

Update

We're aware that some players may have issues while downloading, updating or launching games from Epic Games Store. Also, achievements may unlock with a significant delay. We will provide an update when these issues have been resolved.
Posted Dec 07, 2021 - 16:39 UTC

Update

We are continuing to investigate this issue.
Posted Dec 07, 2021 - 16:36 UTC

Investigating

We are currently investigating this issue.
Posted Dec 07, 2021 - 16:27 UTC
This incident affected: Epic Games Store (Login, Download/Installation), Fortnite (Login), and Epic Online Services (Achievements).