Epic Games Store: Unable to Complete Purchases

Incident Report for Epic Games Public

Resolved

This issue has been resolved. Purchasing is again working as intended.

Posted Jul 23, 2021 - 20:19 UTC

Update

We are continuing to address this issue.

Posted Jul 23, 2021 - 19:37 UTC

Update

We are continuing to address this issue.

Posted Jul 23, 2021 - 19:01 UTC

Investigating

We're aware of an issue preventing some players from completing purchases in the Epic Games Store.

Posted Jul 23, 2021 - 18:39 UTC

This incident affected: Epic Games Store (Purchasing/Refunding) and Fortnite (Item Shop).