Verification emails not being delivered properly.

Incident Report for Epic Games Public

Resolved

This incident has been resolved.

Posted Jun 06, 2024 - 17:50 UTC

Update

We are continuing to monitor for any further issues.

Posted Jun 06, 2024 - 14:07 UTC

Monitoring

We're seeing email recovery and are continuing to monitor the results.

Posted Jun 06, 2024 - 14:05 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 06, 2024 - 13:37 UTC

Investigating

We're investigating an issue with our email delivery preventing emails, including 2FA email verification, account creation, and general email verification from being delivered properly.

Posted Jun 06, 2024 - 12:17 UTC

This incident affected: Epic Online Services (Epic Account Services - Authentication).