Purchasing Failures for PC/Mac/Android

Incident Report for Epic Games Public

Resolved

This incident has been resolved.
Posted Dec 21, 2019 - 04:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 21, 2019 - 04:14 UTC

Update

We are continuing to investigate this issue.
Posted Dec 21, 2019 - 01:44 UTC

Update

We are continuing to investigate this issue.
Posted Dec 21, 2019 - 01:43 UTC

Investigating

We're currently investigating an issue where players are unable to make purchases.
Posted Dec 21, 2019 - 01:01 UTC
This incident affected: Epic Games Store (Login), Fortnite (Item Shop), and Item Shop.
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