Login and Purchasing Issues

Incident Report for Epic Games Public

Resolved

This incident has been resolved.

Posted May 15, 2020 - 03:09 UTC

Update

We are continuing to investigate this issue.

Posted May 15, 2020 - 03:08 UTC

Update

We are continuing to investigate this issue.

Posted May 14, 2020 - 23:59 UTC

Update

We are continuing to investigate this issue.

Posted May 14, 2020 - 23:57 UTC

Update

We are continuing to address these issues.

Posted May 14, 2020 - 17:43 UTC

Update

We are continuing to address these issues.

Posted May 14, 2020 - 17:38 UTC

Update

We are continuing to address these issues.

Posted May 14, 2020 - 17:37 UTC

Update

We're aware that logins and purchases are additionally impacted on iOS and Android. We're actively working to resolve login and purchasing issues on all affected platforms and will continue to keep you updated.

Posted May 14, 2020 - 17:34 UTC

Investigating

We're investigating issues on PC and Mac that may impact Launcher logins and purchases.
We'll provide an update as we have more info.

Posted May 14, 2020 - 15:25 UTC

This incident affected: Epic Games Store (Login), Fortnite (Login, Item Shop), and Login, Item Shop.