Login/connection errors affecting players in certain countries
This incident has been resolved.
We're again seeing the network congestion issues outside our network that we observed last week, that prevent players using certain ISPs in certain countries from connecting to our services. We continue our investigation, but don't have any new information to share at this point.
This incident affected: Unreal Engine (UE Marketplace), Epic Online Services (Developer Portal, Authentication, P2P Networking (STUN/TURN), Matchmaking, Player Data Storage, Title Storage, Stats, Achievements, Leaderboards, Lobbies, Social overlay, Purchasing, Voice), Battle Breakers (Website, Game Services, Login, Friends, Item Shop), Epic Games Store (Login, Download/Installation, Purchasing/Refunding, Store Browsing), Rocket League (Login, Website, Game Services, Matchmaking, Stats and Leaderboards, Item Shop, Parties, Friends, and Messaging), Fortnite (Website, Game Services, Login, Parties, Friends, and Messaging, Voice Chat, Matchmaking, Stats and Leaderboards, Item Shop, Fortnite Crew), and Support-A-Creator (Website/Portal).