Friends appear offline

Incident Report for Epic Games Public

Resolved

This incident has been resolved.
Posted Mar 21, 2020 - 14:32 UTC

Update

We are continuing to investigate this issue.
Posted Mar 20, 2020 - 19:09 UTC

Investigating

We're investigating an issue causing players' friends to appear offline even if they actually are online.

While we work to resolve this issue, players are still able to send invites to their friends.
Posted Mar 20, 2020 - 19:08 UTC
This incident affected: Epic Games Store (Login), Fortnite (Parties, Friends, and Messaging), and Friends.