Login/connection errors affecting players in certain countries

Incident Report for Epic Games Public

Resolved

This incident has been resolved.
Posted Sep 30, 2021 - 21:40 UTC

Update

Connection to Rocket League online services has fully recovered.
Posted Sep 30, 2021 - 16:26 UTC

Update

Online access in Rocket League is restoring for players. We're keeping an eye on improvements as players are able to connect to PsyNet again and start matchmaking.
Posted Sep 30, 2021 - 16:11 UTC

Update

Online access in Rocket League is currently down, and we are investigating the issue.
Posted Sep 30, 2021 - 15:43 UTC

Investigating

We're looking into login/connection errors affecting players and developers in certain countries. We expect these errors to be ISP-related, but we'll let you know if our investigation yields new information.
Posted Sep 30, 2021 - 14:39 UTC
This incident affected: Fortnite (Website, Game Services, Login, Parties, Friends, and Messaging, Voice Chat, Matchmaking, Stats and Leaderboards, Item Shop, Fortnite Crew), Epic Games Store (Login, Download/Installation, Purchasing/Refunding, Store Browsing), Rocket League (Login, Website, Game Services, Matchmaking, Stats and Leaderboards, Item Shop, Parties, Friends, and Messaging), Unreal Engine (UE Marketplace), Epic Online Services (Achievements, Developer Portal, Leaderboards, Lobbies, Sessions, Player Data Storage, Epic Games Store Ecommerce, Social Overlay, Stats, Title Storage, Voice), and Website, Game Services, Login, Friends, Item Shop.